Ecommerce Coffee Break – The Ecom Marketing & Sales Podcast
"What do the best online stores know that you don’t?" - If you sell online, run a DTC brand, or plan to launch — this podcast reveals the strategies top ecommerce operators are using right now to grow sales.
Discover what’s working in 2026 to sell across Amazon, Shopify, and beyond, with insights on MarTech, D2C, B2B, social media, paid ads, AI, dropshipping, and more.
Hear how successful ecommerce marketers think, test, and scale fast — and get the insider marketing & sales tactics to grow revenue smarter.
Top ecommerce and marketing experts share proven strategies and methods for business and revenue growth. We focus on the tools and techniques that really matter.
With 450+ free episodes, the Ecommerce Coffee Break is your practical, no-fluff business podcast for staying ahead in e-commerce.
🎧 Short episodes, ideal for listening on the go. New episodes are released each week. Subscribe now to start scaling your store!
Ecommerce Coffee Break – The Ecom Marketing & Sales Podcast
Direct-To-Consumer: How to get the delivery experience right | #093 Dana von der Heide
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This podcast episode features Dana von der Heide. She is the Founder and Chief Commercial Officer of Parcel Perform at parcelperform.com, a leading delivery experience platform for businesses covering 800+ logistics carriers worldwide.
We discuss how consumer brands can deliver the best Direct-To-Consumer experience.
On the Show Today You’ll Learn:
- How to get the delivery experience right
- Why it is important to have all the delivery/tracking information on your website
- What can you do to get your customer excited about their order delivery
- How to deal with GDPR and similar Data Protection Regulations when it comes to shipping
- Returns and how to deal with them
- And more
Links & Resources
https://www.parcelperform.com/
https://www.linkedin.com/in/danavonderheide
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